Elevate CX with Hyper-Personalized Interactions
Join businesses seeing 200% more engagement and 3X productivity with our all-in-one CRM.
Leverage agile frameworks to provide a robust synopsis for high level overviews. Iterative approaches to corporate strategy foster collaborative thinking to further the overall value proposition.
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Features
Features
Designed for Efficiency,
Built for Success
Designed for Efficiency,
Built for Success
Designed for Efficiency,
Built for Success
Designed for Efficiency,
Built for Success
People & Incident Management
Workflow Automation
Automate repetitive tasks and processes to enhance agent efficiency and ensure timely follow-ups.
Tasks & Notes
Segmentation
Calls & Events
Contact Privacy Permissions
Knowledge Base
People & Incident Management
Workflow Automation
Automate repetitive tasks and processes to enhance agent efficiency and ensure timely follow-ups.
Tasks & Notes
Segmentation
Calls & Events
Contact Privacy Permissions
Knowledge Base
Sales & Pipeline Management
Custom Fields
Adapt the CRM to your business needs by defining custom data fields for leads and opportunities.
Case Routing
Email & Text Messaging
Team Permissions
Reports
Sales & Pipeline Management
Custom Fields
Adapt the CRM to your business needs by defining custom data fields for leads and opportunities.
Case Routing
Email & Text Messaging
Team Permissions
Reports
Communication & Engagement
Mail and Message Templates
Create and customize templates for emails and messages to ensure consistent and effective communication.
Priority-Based Tagging
Seamless File Sharing
Communication & Engagement
Mail and Message Templates
Create and customize templates for emails and messages to ensure consistent and effective communication.
Priority-Based Tagging
Seamless File Sharing
Analytics & Administrative Controls
Reports & Insights
Access real-time analytics to measure agent performance, customer engagement, and operational efficiency.
Email Delivery Tracking
Role-Based Access Control
Activity Tracking
Analytics & Administrative Controls
Reports & Insights
Access real-time analytics to measure agent performance, customer engagement, and operational efficiency.
Email Delivery Tracking
Role-Based Access Control
Activity Tracking
People & Incident Management
Workflow Automation
Automate repetitive tasks and processes to enhance agent efficiency and ensure timely follow-ups.
Tasks & Notes
Segmentation
Calls & Events
Contact Privacy Permissions
Knowledge Base
People & Incident Management
Workflow Automation
Automate repetitive tasks and processes to enhance agent efficiency and ensure timely follow-ups.
Tasks & Notes
Segmentation
Calls & Events
Contact Privacy Permissions
Knowledge Base
Sales & Pipeline Management
Custom Fields
Adapt the CRM to your business needs by defining custom data fields for leads and opportunities.
Case Routing
Email & Text Messaging
Team Permissions
Reports
Sales & Pipeline Management
Custom Fields
Adapt the CRM to your business needs by defining custom data fields for leads and opportunities.
Case Routing
Email & Text Messaging
Team Permissions
Reports
Communication & Engagement
Mail and Message Templates
Create and customize templates for emails and messages to ensure consistent and effective communication.
Priority-Based Tagging
Seamless File Sharing
Communication & Engagement
Mail and Message Templates
Create and customize templates for emails and messages to ensure consistent and effective communication.
Priority-Based Tagging
Seamless File Sharing
Analytics & Administrative Controls
Reports & Insights
Access real-time analytics to measure agent performance, customer engagement, and operational efficiency.
Email Delivery Tracking
User Roles & Permissions
Activity Tracking
Analytics & Administrative Controls
Reports & Insights
Access real-time analytics to measure agent performance, customer engagement, and operational efficiency.
Email Delivery Tracking
User Roles & Permissions
Activity Tracking
Why 4DCRM?
Why 4DCRM?
Why 4DCRM?
Why 4DCRM?
Simplify Complexity, Boost Efficiency
Automate workflows, manage tasks, and route cases effortlessly—so your team can deliver standout customer experiences.
Data-Driven Decisions, Better Outcomes
See what’s working instantly. Optimize performance, enhance engagement, and grow smarter with real-time analytics.
See what’s working instantly. Optimize performance, enhance engagement, and grow smarter with real-time analytics
Security and Control You Can Trust
Control data access with privacy permissions, role-based access, and tracking—stay compliant and secure.
Scalable and Customizable
Scalable and Customizable
One flexible CRM for all teams – Customize fields, segment data, and control access, perfectly scaled for businesses of any size.
Integrations
Five 9 Cloud CCaaS
AWS Connect
Power BI
Got unique systems? Our API molds 4DCRM to fit them
perfectly.
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