Privacy Policy
1.Introduction:
4DCRM ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our services, visit our website, or interact with us in any way. By accessing 4DCRM, you agree to these terms.
2.Information We Collect:
We may collect various types of information, including but not limited to:
Personal Data: Name, email, phone number, job title.
Usage Data: IP address, browser type, pages visited.
Customer Data: Information you upload (e.g., contacts, interactions).
Cookies and Tracking: We use cookies and similar tracking technologies to collect information about your browsing behavior.
3.How We Collect Information
Directly From You: When you register, submit forms, or contact support.
Automatically: Via cookies, logs, and analytics tools.
From Third Parties: Integrations (e.g., CRM platforms).
4.Use of Information
We use your data to:
Provide and improve our services.
Respond to inquiries and support requests.
Send updates (if consented).
Ensure compliance with laws.
5.Sharing of Information
We may share data with:
Service Providers: For hosting, analytics, or customer support.
Legal Authorities: If required by law.
Business Transfers: In mergers/acquisitions.
6.Data Protection
We implement:
Encryption (SSL/TLS).
Access controls.
Regular security audits.
6.1 Data Retention
We retain data:
As long as needed for service delivery.
Until you request deletion (unless legally required to keep it).
6.2 Data Subject Rights
You may:
Access, correct, or delete your data.
Withdraw consent.
Request data portability.
Contact us at info@4dcrm.com to exercise these rights.
6.3 Data Breach Response
In case of a breach, we will:
Notify affected users promptly.
Take steps to mitigate harm.
6.4 Compliance with Regulations
We adhere to:
GDPR (EU).
CCPA (California).
Other applicable laws.
7.Cookies & Tracking
We use cookies for functionality and analytics.
You can disable cookies in browser settings.
8.User Rights
opt out of marketing emails.
Disable non-essential cookies.
Request data deletion.
9.Third-Party Links
Our platform may link to external sites. We’re not responsible for their privacy practices.
10.Updates to This Policy
We may update this policy. Changes will be posted here with a new "Last Updated" date.
11.Contact Information
For privacy-related questions:
Email: info@4dcrm.com
Address: 9A, 6th Floor, DLF Cybercity, Chennai, India – 600089